F. A. Q. - Frequently Asked Questions
Produkt | AudioSystem EWS®64 L/XL/XXL/digital/Value |
Status | 07.02.00 |
Version | 2.3 |
Questions und Answers | 64 |
Please ensure that you are using
the latest driver versions.
You can obtain these from our BBS, from our webpage or by mailing
a self-addressed envelope with DM 3.00 worth of stamps
to the TerraTec support division.
TerraTec ReActor BBS | Internet | TerraTec Electronic GmbH |
+49-(0)2157-817924 (analog) | http://www.terratec.net | Herrenpfad 38 |
+49-(0)2157-817942 (ISDN) | ftp://ftp.terratec.de | D-41334 Nettetal |
Question
1:
During boot-up the EWSINIT.EXE
program reports that the sound card has insufficient resources
('The PnP-Device ... has too
few resources').
Question
2:
During boot-up the
EWSINIT.EXE program reports the error '1st PCF8574 Write Failed'.
Question
3:
During boot-up the
EWSINIT.EXE program reports the error 'Firmware is not working'
or the message
'Uploading Firmware ...' and the computer stops booting.
Question
4:
During boot-up the
EWSINIT.EXE program reports the error 'Bootstrap does not run
correctly!'.
Question
5:
In the Device Manager
there is a yellow exclamation mark beside the synthesizer driver.
Question
6:
In the Device Manager there is a yellow exclamation mark beside
the DigitalControl driver.
Question
7:
I cannot open any
applications (Control Panel, FXPanel, MEDIAPlayer etc.).
Question 8:
How can I enable MIDI2?
Question
9:
What can I do with the 'Virtual Channels'?
Question
10:
Why is there no signal on OUT-2?
Question
11:
Why is Cubasis shaky or why do
the audio and MIDI tracks drift apart?
Question
12:
What is the difference between
a codec and a synthesizer?
Question
13:
When will the Ed!son
instrument editor be released?
Question
14:
When will the Windows NT
driver be released?
Question
15:
I cannot regulate the wave
volume.
Question
16:
When starting Cubasis AV I
receive a protection fault in ADEVICE.DLL.
Question 17:
Do I need a DOS driver for
the card?
Question
18:
What signal-to-noise ratio
does the EWS64 L/XL have?
Question
19:
How does the EWS64 work
together with Cubase VST?
Question
20:
Why can I not start the mixer
in WaveLab's recording window?
Question
21:
I have problems with input
from the microphone.
Question
22:
I am experiencing a lot of
background noise.
Question
23:
What is the latency for MIDI
playback on the EWS64 L/XL?
Question
24:
The Virtual Channels and many
settings on the FX and Control Panel cannot be saved.
Question
25:
When restarting Windows 95/98
after installing the drivers, the error message 'Beim
Initialisieren des Geräts IOS Windows-Schutzfehler'
(Windows General Protection Fault when initializing the IOS
device) is displayed.
Question 26:
After installing version
2.x of the drivers I cannot hear anything when playing MIDI
files.
Question
27:
My sequencer program crashes
regularly (e.g. with 'General Protection Fault in MMSYSTEM.DLL').
Question
28:
When loading MIX files in the
Control Panel, the In-2 fader is not restored to the saved
setting.
Question
29:
I am experiencing timing
problems with audio and MIDI.
Question
30:
When upgrading to the latest
driver version I am asked for files that are not in the CD's
driver directory - or -
When starting any EWS applications after updating to the latest
driver version I receive a message reporting
that driver version 2.0 is not installed.
Question
31:
I hear crackly noises on my
digital recording from DAT.
Question
32:
There is a hissing signal on
my digital recording.
Question
33:
After installing driver
version 2.x I hear no sound although I can see that sound files
are being played back.
Question 34:
When running games that
support DirectX the sound sometimes breaks up or crackles.
Question
35:
If I set the effect level to 0
for all the individual MIDI tracks in my sequencer program the
effects of all MIDI
sounds are still present.
Question
36:
I want to convert my MIDI
output to a WAV file (resampling).
Question
37:
My ForceFeedback joystick does
not receive any feedback signals.
Question
38:
After changing the settings in
the synthesizer driver I see an exclamation mark beside the
DigitalControl driver.
Question
39:
I cannot use all the MIDI
ports.
Question
40:
I have upgraded to driver
version 2.x but the firmware is still the old one (e.g. 2.02),
not 2.13.
Question 41:
After installing a new driver
version I can play audio, MIDI files and CD audio files but I
cannot hear
anything.
Question
42:
As of driver version I have an
additional MIDI 1 driver as well as the MIDI play driver in my
sequencer
program, however, this extra driver is not listed under Windows
95/98 'Multimedia'.
Question
43:
My audio files are played back
faster or slower than I recorded them.
Question
44:
After installing the drivers
there is an exclamation mark beside the DigitalControl driver.
Question
45:
When recording to harddisk the
recording stops after only a few tracks or the recorded tracks
are played
back with crackly noises.
Question
46:
The MIDI-2 driver
only works as an output driver. How can I use the MIDI-2 for
input also?
Question 47:
I have no audio
output under DOS even though the EWS64 was recognized as a
Soundblaster or Soundblaster Pro card.
Question 48:
When I try to
modify the EWS64 resources in the Device Manager, a window with
the title '(No modifications permitted' ) and the text 'This
resource setting may not be modified' is displayed. Is it
possible to change the resources anyway?
Question 49:
In the Device
Manager under 'TerraTec Audio Devices' in the 'Properties' of the
'TerraTec EWS64 Synthesizer' on the 'Information' tab, the serial
number of my card is shown as 'FFFFFFFF'. The EWSINIT.EXE program
shows the same serial number. Is my hardware faulty?
Question 50:
If I attempt to
edit the playing list in the EWS MediaPlayer, the drives are
briefly accessed and then a 'Runtime Error' error message is
displayed.
Question 51:
As soon as I
start viewing videos under Windows 98 a blue screen with the
error message 'Exception Error 0E ... VPICD.VXD' is displayed.
Question 52:
Under Windows
95/98 the help file always displays the same error message: '1024
the helpfile is corrupt, please contact the manufacturer'.
Question 53:
When I play back
an instrument created with ED!SON and the EWS is in 4-channel
mode, I hear the instrument also on OUT-2 although the instrument
should only be heard on OUT-1.
Question 54:
What is the
maximum file size for audio files to be used in ED!SON?
Question 55:
Files which are
played back by the Active Movie- or the Quicktime Movie-player
under Windows 98 are too fast.
Question 56:
How can I load up
a mixersetting into the EWS at the Windows start?
Question 57:
I use the
'Digital Xtension R' or the 'Digital Xtension F' (EWS64 XL) with
the EWS64 . Although I have disabled the clipping mode I cannot
get an maximum output of 0dB.
Question 58:
When I try to
read documentation in PDF format like e. g. the ED!SON manual, I
will get an error message (Error Page 9) and the Acrobat Reader
won't read it.
Question 59:
I have installed
Cubase VST 3.6. When I choose an EWS64 Wave Play preset, the card
is to be muted though I see the peaks in the monitors.
Question 60:
When I try to start the Setmanager via the ControlPanel Icon in
the taskbar, I receive the error massage 'Failed to open soundset
file'.
Question 61:
After starting my
computer, the EWS64 cause a lot of background noise and not all
settings in the Control Panel will be restored.
Question 62:
I can't install the second midi interface. The midi 2 driver will
be marked with an exclamation mark in the device manager.
Question 63:
How can I use
soundsets, that I have created with the Ed!son-Beta version (e.g.
version 1.63), in my MIDI arrangements ?
Question 64:
Can I use the
AudioSystem EWS64 in combination with a EWS88MT in my system ?
During boot-up the EWSINIT.EXE
program reports that the sound card has insufficient resources
('The PnP-
Device ... has too few resources').
Answer 1:
You probably set or overlooked an
incorrect setting in the BIOS of your system. Because the EWS has
to be
initialized before Windows, it is important that the
motherboard's Plug and Play function should not be
disabled.
Look in your BIOS for an option called 'PNP OS INSTALLED
(YES/NO)' or similar. This BIOS value must be
set to 'NO' otherwise only the operating system will manage the
Plug and Play function.
During boot-up the EWSINIT.EXE program reports the error '1st PCF8574 Write Failed'.
Answer 2:
Unfortunately, we must request you
to contact our customer services. You can either do this by
telephone
during our usual technical support hours or directly by e-mail.
During boot-up the
EWSINIT.EXE program reports the error 'Firmware is not working'
or the message
'Uploading Firmware ...' and the computer stops booting.
Answer 3:
First check your BIOS settings. Follow the steps listed below:
Any interrupts to be used must be configured for use by Plug and Play devices.
The two
standard IRQs are 5 and 9.
Most of the latest graphics card don't require an IRQ.
So, for example, you can use the IRQ that is reserved
for the graphics card or the corresponding PCI slot for
the sound card and stop the graphics card from using
it.
Furthermore,
the motherboard's Plug and Play function must be enabled
because the EWS has to be
initialized before Windows 95/98 starts. In many BIOS
versions you will find a PnP setup. Normally, you will
find a setting called 'PNP OS INSTALLED' (YES/NO) which
you should set to 'NO'. For more details please
refer to the documentation supplied with your
motherboard.
If these steps were not successful there is another possibility:
Try to assign
the synthesizer to another IRQ by starting the
EWSMIXER.EXE program in DOS mode and
setting the new IRQ or even disabling the synthesizer.
If the error message
continues to be displayed please call our technical support line.
During boot-up the EWSINIT.EXE program reports the error 'Bootstrap does not run correctly!'
Answer 4:
If this error occurs you probably
have faulty hardware.
Please run the EWS64NEU.EXE program in the EWS64's EEPROM
subdirectory under DOS. If the error
message is displayed again after rebooting you should send us
your audio system for repair.
In the Device Manager there is an exclamation mark beside the synthesizer driver.
Answer 5:
The exclamation mark in the Device
Manager beside the EWS synthesizer usually indicates that the EWS
did
not initialize correctly (before Windows booted). Please check if
the EWSINIT.EXE initialization program (run
by the AUTOEXEC.BAT file) displays an error message (see above).
In the Device Manager there is an exclamation mark beside the DigitalControl driver.
Answer 6:
Try assigning the synthesizer to a
different IRQ or disable it by starting its 'SETUP' routine in
the Control Panel.
I cannot open any applications (Control Panel, FXPanel, MEDIAPlayer etc.).
Answer 7:
As long as the sound card is not
correctly installed you cannot open any programs. Please also
check
Questions 5 and 6 in this FAQ.
How can I enable MIDI2?
Answer 8:
Please adhere to the following steps to enable the interface:
Please note that you may need to
have the driver disk handy when rebooting.
What can I do with the 'Virtual Channels'?
Answer 9:
Output ports 1 and 2 (OUT-1 and OUT-2) can be configured separately.
Therefore, you can set the different effect levels when playing
back several WAVE files over the synthesizer
or, if playing back WAVE files in the EWS' four-channel mode, you
can use the ports separately (like 4 mono
ports). The MIDI volume and the panorama can, of course, be
configured separately from WAVE audio.
If you would like more information, download the file about
Virtual Channels which also discusses these
settings in more detail from our webpage.
(For Praxistips-DOC and VirtualChannels-DOC see BBS and
http://www.terratec.de or on the driver CD
version 2.0 or higher)
Why is there no signal on OUT-2?
Answer 10:
OUT-1 and OUT-2 are not equal and
cannot always output the same signal.
If you would like more information you can download the file
about Virtual Channels which also discusses
the output ports in more detail from our webpage.
(For Praxistips-DOC and VirtualChannels-DOC see BBS and
http://www.terratec.de or on the driver CD
version 2.0 or higher)
Why is Cubasis shaky or why do the audio and MIDI tracks drift apart?
Answer 11:
The problem is that Cubasis AV
uses an audio driver for synchronization.
You have probably not configured any synchronization settings and
Cubasis AV-XL Edition is therefore
running inaccurately.
You can change the corresponding settings as follows:
This should solve the problems for
the most part. Synchronization via 'DMA-Block' (DMA block) is not
as
accurate as via the 'Sample Position' (Sample position) method.
Under certain circumstances graphics cards can also be the cause
of timing and synchronization problems.
To find the source of this problem you should try using the
standard Windows VGA driver and switch off any
3D functions, if available.
If this solves the problem, you should ask the manufacturer of
your graphics card for new drivers.
What is the difference between a codec and a synthesizer?
Answer 12:
The codec on the EWS64 XL
corresponds to what a standard sound card in the upper price
range offers. This
means that you can sample at 16-bit resolution, playback audio
files, listen to and sample CD audio, record
from a microphone or attach an external device (Line In-1).
The synthesizer is the core of the EWS. Internal digital
processing within the synthesizer is 20 bit. It allows
analog sampling using a n18-bit converter or data to be read in
directly and digitally using the S/PDIF
interface (with Digital Xtension R). Additionally, the
synthesizer can provide MIDI sounds and playback
MOD files without taxing the processor.
You can also lay effects over everything the synthesizer
produces.
When will the Ed!son instrument editor be released?
Answer 13:
The Ed!son instrument editor 1.0
has been released!!! :-)
You will find it on the latest driver CD or on our webpage.
When will the Windows NT driver be released?
Answer 14:
Programming work for this is in
full swing, however, we cannot make any predictions for a release
date.
Also, Windows NT is proving most uncooperative with regard to
MIDI. Timing is very inaccurate. If you
require MIDI support for your work we recommend that you use
Windows 95/98.
There is, however, the somewhat primitive option of using a small
part of the sound card (the codec) under
NT. For this you will require the Windows NT driver for the
Maestro 32/96 sound system which you will find
on our webpage (http://www.terratec.de). Install the driver as
described in the LIESMICH (README) file.
However, we cannot provide support for this combination.
I cannot regulate the wave volume.
Answer 15:
This is partly our fault, partly
Microsoft's fault.
Windows (95/98) can only manage a maximum of 8 audio drivers
automatically. If you are using 8 or more
synth play drivers for the synthesizer and 1 codec play driver
for the codec, Windows doesn't 'know' which
driver to use to playback system sounds. This is why regulating
the volume of system sounds and all other
audio files is a problem if they are being played back by an
application that doesn't allow a special audio
driver to be configured.
You can force Windows to playback audio files via the codec in
order to be able to regulate the volume with
the WAVE regulator on the EWS Control Panel.
1. Open the Device Manager (Start/Einstellungen/Systemsteuerung/System) (Start/Settings/Control
Panel/System).
2. Mark the 'TerraTec EWS64 XL Synthesizer' entry and click on 'Eigenschaften' (Properties).
3. Select the 'Settings' tab.
4. Reduce the number of audio drivers ('number of wave devices') to 7 and click on OK.
5. Close the Device Manager and open Multimedia
(Start/Einstellungen/Systemsteuerung/Multimedia)(Start/Settings/Control Panel/Multimedia).
6. On the 'Audio' tab select the 'EWSCodec-Play' driver as the preferred device.
7. Tick the 'Nur bevorzugte Geräte verwenden' (Use preferred devices only) check box.
Now all Windows sounds will be played back using the codec driver and can be regulated using the Wave
regulator in the Control Center.
When starting Cubasis AV I receive a protection fault in ADEVICE.DLL.
Answer 16:
In the ADEVICE.INI file in your
Cubasis AV directory in the [Audio_Device] section change the
line
'mmx_support=1' to 'mmx_support=0'.
After the next reboot, the Cubasis system will start without the
error message.
Do I need a DOS driver for the card?
Answer 17:
The EWS card does not require any
special DOS software because it provides hardware compatibility.
In future we will provide you with a program that will allow you
to load a sound bank into the EWS without
running the EWSINIT.EXE initialization program.
What signal-to-noise ratio does the EWS 64 XL have?
Answer 18:
The signal-to-noise ratio is -94dB
at 2 Volts.
How does the EWS64 work together with Cubase VST?
Answer 19:
The situation for VST and the
EWS64 XL is as follows:
Until we can provide the corresponding ASIO drivers (no release
date has been set yet), VST will treat the
EWS64 XL as a standard sound card.
Why can I not start the mixer in WaveLab's recording window?
Answer 20:
Unfortunately, our synthesizer
does not support Windows' own mixer. Therefore, you cannot use
this
function. Please use our Control Panel for this purpose.
I have problems with input from the microphone.
Answer 21:
Unfortunately, recording from a
microphone is quite complicated due to a problem with the driver.
Because
of a discrepancy in the driver it is not always possible to
detect whether the microphone AGC is activated or
not. This means that it may be activated already at startup
although the corresponding 'LED' is not on.
For best quality microphone recordings we recommend that you
leave the microphone's BOOST function off
and to switch the AGC on and off again immediately.
If you wish to use language recognition software you will find
useful tips in the PRAXISTIPS.PDF file which
you will find on our webpage or on your driver CD.
I am experiencing a lot of background noise.
Answer 22:
When developing
the EWS series we obviously tried to keep possible influences
from sources of
interference to a minimum. Unfortunately, it is impossible to
make devices completely unsusceptible to
interference in a PC environment with a power unit, hard disks,
CD-ROM drives, etc. The quality of the
casing and the power unit is also an important factor.
You can try taking the following precautions to improve the audio
quality of the EWS:
For noise:
What is the latency for MIDI playback on the EWS64 L/XL?
Answer 23:
Typical latency is < 1 ms but
it definitely depends on the system's processing load and
therefore is
operating system dependent. Normally, however, it cannot exceed
10 ms.
In this instance, Windows 95/98 shows better results than Windows
NT.
The sequencer selected (16-bit or 32-bit software) is also a
factor. According to experience, 16-bit
sequencers such as the Cubasis AV-XL Edition (included) are more
accurate than 32-bit sequencers.
The Virtual Channels and many settings on the FX and Control Panel cannot be saved.
Answer 24:
Don't save the mixer setting as a
MIX file but as a TTM file.
When restarting Windows 95/98
after installing the drivers, the error message 'Beim
Initialisieren des
Geräts IOS Windows-Schutzfehler' (Windows General Protection
Fault when initializing the IOS device) is
displayed.
Answer 25:
You can solve this problem by
renaming the RMM.PDR file in the \Windows\System\IOSUBSYS
subdirectory
to RMM.BAK. You can use Windows Explorer to do this. The Windows
Protection Fault will generally no
longer occur.
After installing version 2.x of the drivers I cannot hear anything when playing MIDI files.
Answer 26:
In contrast to driver version 1.3,
this version does not automatically load a sound set. A once-off
manual
installation is required:
My sequencer program crashes regularly (e.g. with 'General Protection Fault in MMSYSTEM.DLL')
Answer 27:
This is probably due to the
virtual MIDI drivers. Make sure that the virtual MIDI drivers in
the MIDI
sequencer program are only configured for in- OR output (see also
new version of software help).
When loading MIX files in the Control Panel, the In-2 fader is not restored to the saved setting.
Answer 28:
Save the same mixer setting again
as a TTM file.
I am experiencing timing problems with audio and MIDI.
Answer 29:
As of driver version 2.0 you can
manually set the latency of the synthesizer driver.
Please experiment a bit with this value as it can also have an
effect on the timing.
When upgrading to the latest
driver version I am asked for files that are not in the CD's
driver directory - or -
When starting any EWS applications after updating to the latest
driver version I receive a message reporting
that driver version 2.0 is not installed.
Answer 30:
It is possible that REMOVE64.EXE
did not completely delete all entries, meaning that there were
errors
during the installation.
The best thing to do now is the following:
I hear crackly noises on my digital recording from DAT.
Answer 31:
Make sure that the sampling
frequency configured at the top right of the Control Panel
corresponds to the
DAT frequency, etc. and that synchronization is set to EXTERN
(EXTERNAL) e.g. < EXT. 44.1kHz >
There is a hissing signal on my digital recording.
Answer 32:
First refer to Question 21 on this
FAQ.
Alternatively:
After installing driver version 2.x I hear no sound although I can see that sound files are being played back.
Answer 33:
Please download the latest drivers
from our webpage (http://www.terratec.de) or from our BBS. If
this is
not possible please proceed as follows:
When running games that support DirectX the sound sometimes breaks up or crackles.
Answer 34:
You need driver version 2.14 or
higher. These provide you with the option of selecting MusicMode
or
GameMode for DirectSound under 'SETTINGS' in the synthesizer
driver. In this case, GameMode is of course
the appropriate choice.
If I set the effect level to 0 for
all the individual MIDI tracks in my sequencer program, the
effects of all MIDI
sounds are still present.
Answer 35:
You must set the MIDI effect level
for REVERB and CHORUS to 63. This gives you full control of the
effect
levels for the MIDI tracks in your sequencer program.
I want to convert my MIDI output to a WAV file (resampling).
Answer 36:
You can do this as follows:
My ForceFeedback joystick does not
receive any feedback signals.
Answer 37:
This is a problem that can occur when using the EWS64-XL. There are two ways of solving this problem:
After changing the settings in the
synthesizer driver I see an exclamation mark beside the
DigitalControl driver.
Answer 38:
Shutdown Windows, switch off the
computer and wait for approx. one minute. After the next reboot,
the
exclamation mark should have disappeared.
I cannot use all the MIDI ports.
Answer 39:
Windows 95/98 can only manage a
maximum of 11 MIDI interfaces. This means that you must ensure
that
you don't exceed this number if you are also using other MIDI
interfaces. If necessary, you can disable
individual MIDI interfaces of the EWS (e.g. MIDI-2 and
FM-Synthesis).
I have upgraded to driver version 2.x but the firmware is still the old one (e.g. 2.02), not 2.13.
Answer 40:
The EWSINIT
initialization program is loading an old firmware version from
the EWS64 directory under DOS.
To update this file simply copy the EWS64_OS.BIN file from your
Windows directory to your EWS64
directory.
After installing a new driver
version I can play audio, MIDI files and CD audio files but I
cannot hear anything.
Answer 41:
You should have a file called
UNMUTE.EXE in your Windows directory. Once this file has been run
everything should be OK again.
As of driver version I have an
additional MIDI 1 driver as well as the MIDI play driver in my
sequencer
program, however, this extra driver is not listed under Windows
95/98 'Multimedia'.
Answer 42:
Unfortunately, this is the way it
is. The reason for this is that Windows 95/98 only presents
associations
with logical devices. Windows is not yet designed to recognize
that a logical device in a device category can
provide several devices.
My audio files are played back faster or slower than I recorded them.
Answer 43:
Check if the pitch faders for all
wave devices in the 'Virtual Channels' are centered.
After installing the drivers there is an exclamation mark beside the DigitalControl driver.
Answer 44:
If you are using a motherboard
with the BX chipset you cannot use IRQ 9 for ISA cards and thus
the EWS 64.
Assign a different available IRQ to the synthesizer.
When recording to harddisk the
recording stops after only a few tracks or the recorded tracks
are played
back with crackly noises.
Answer 45:
In this instance you should
increase the latency of the synthesizer driver in the Device
Manager.
Unfortunately, we cannot recommend a specific value, because this
setting is system-dependent.
The MIDI-2 driver only works as an
output driver. How can I use the MIDI-2 for input also?
Answer 46:
For MIDI recording the interface
needs an IRQ. To avoid installation problems due to insufficient
resources the MIDI-2 driver is initially installed without an IRQ
and can thus only be used for output. You can configure an IRQ
for the MIDI-2 driver by selecting SETUP in the EWS64
ControlPanel.
I have no audio output under DOS
even though the EWS64 was recognized as a Soundblaster or
Soundblaster Pro card.
Answer 47:
The EWS64 must be initialized
under DOS. It is best to place the EWSINIT.EXE program in the
AUTOEXEC.BAT file so that it gets initialized automatically every
time you boot. A typical line in the AUTOEXEC.BAT will read as
follows:
C:\EWS64\EWSINIT.EXE F V B GSSBK080.94B M
C:\EWS64\SETTINGS\DEFAULT.MIX
We are assuming that you selected the 'C:\EWS64' directory when
installing. If you used a different directory, you must change
the path accordingly.
When I try to modify the EWS64
resources in the Device Manager, a window with the title '(No
modifications permitted' ) and the text 'This resource setting
may not be modified' is displayed. Is it possible to change the
resources anyway?
Answer 48:
The EWS64 resources may not be
modified in the Device Manager. The resources can be modified
using the EWSMIXER.EXE program under DOS (not a DOS window). This
program can also be started directly from the EWS64 ControlPanel.
Just select the 'SETUP' button.
Take note of free and reserved resources (IRQs, DMA channels and
I/O ports) before making any changes.
In the Device Manager under
'TerraTec Audio Devices' in the 'Properties' of the 'TerraTec
EWS64 Synthesizer' on the 'Information' tab, the serial number of
my card is shown as 'FFFFFFFF'. The EWSINIT.EXE program shows the
same serial number. Is my hardware faulty?
Answer 49:
No, this is just an internal
serial number. This serial number can also change if you change
the resources on the card or reburn the card's EEPROM.
If I attempt to edit the playing
list in the EWS MediaPlayer, the drives are briefly accessed and
then a 'Runtime Error' error message is displayed.
Answer 50:
This error has occurred on systems
on which the CD-ROM drive was not correctly installed under
Windows and thus was not correctly listed in the Device Manager.
Please follow the manufacturer's instructions enclosed with the
CD-ROM drive.
As soon as I start viewing videos
under Windows 98 a blue screen with the error message 'Exception
Error 0E ... VPICD.VXD' is displayed.
Answer 51:
This error appears to be caused by
graphics card drivers. So far, this error has only occurred on
systems with Matrox G200-based AGP cards. At present, the problem
can only be solved by changing the DirectSound settings of the
synthesizer listed in the Device Manager. Set the DirectSound
mode to Game Mode.
Under Windows 95/98 the help file
always displays the same error message: '1024 the helpfile is
corrupt, please contact the manufacturer'.
Answer 52:
This error message is displayed on
some systems. You can, however, ignore the message because the
help system's functionality is not diminished at all.
When I play back an instrument
created with ED!SON and the EWS is in 4-channel mode, I hear the
instrument also on OUT-2 although the instrument should only be
heard on OUT-1.
Answer 53:
Please set the 'FX sends' for the instrument in ED!SON to 0. Please note that this settings does not allow to hear effect for this instrument anymore, even if the EWS is running in fx mode again.
What is the maximum file size for
audio files to be used in ED!SON?
Answer 54:
You will find the maximum file size in the following chart. Please note that the samping frequency has no influence on the size of the file, but on the length. A 16bit mono sample with a sampling frequency of 44100Hz can be have a length of up to 5.94 seconds, a 16bit mono samples with 11025Hz a maximum length of 23.77 seconds.
8 Bit | Mono | 256 kB |
8 Bit | Stereo | 512 kB |
16 Bit | Mono | 512 kB |
16 Bit | Stereo | 1024 kB |
Files which are played back by the
Active Movie- or the Quicktime Movie-player under Windows 98 are
too fast.
Answer 55:
The only possibility to solve this
problem is to change the DirectSound mode in the device manager.
1. Open the device manager and the 'TerraTec Audio Devices'
folder.
2. Mark the 'TerraTec EWS64 Synthesizer' and click on
'Properties'.
3. Open the 'Settings' tab and change the DirectSound setting
into 'Game mode (high performance)'.
4. Click 'OK' to accept this setting.
During changing the EWS settings in the device manager no EWS
application (Control Panel, FX panel etc.) should be running.
How can I load up a mixersetting
into the EWS at the Windows start?
Answer 56:
Create a shortcut to your mixersetting and place it into the 'Start Up' group. This will open the 'Control Panel' load up the mixersetting and minimizes the 'Control Panel' to the taskbar.
I use the 'Digital Xtension R' or
the 'Digital Xtension F' (EWS64 XL) with the EWS64 . Although I
have disabled the clipping mode I cannot get an maximum output of
0dB.
Answer 57:
Please follow these steps to set up the EWS for this purpose:
- Deactivate the clipping modus in
the ControlPanel.
- Open the 'FX Panel' and disable the 'EQ-/VSpace Send' for
'WAVE'.
- Open the 'Control Panel' and set the 'Synth Input' to 'Codec
Out'.
- Open the 'Virtual Channels' and set the volume of the
correspondig playback driver to maximum.
When I try to read documentation
in PDF format like e. g. the ED!SON manual, I will get an error
message (Error Page 9) and the Acrobat Reader won't read it.
Answer 58:
Make sure that you are using the latest version of Acrobat Reader (3.0 or better). All PDF documentation is not compatible to previous Acrobat Reader versions. You can download the latest version under:
I have installed Cubase VST 3.6.
When I choose an EWS64 Wave Play preset, the card is to be muted
though I see the peaks in the monitors.
Answer 59:
This problem is caused by some strange settings in VST's EWS presets. The input for the driver is activated and the card is set to half duplex. Turn off the input of the driver and set the card to "full duplex". Also you shoud set the synchronization to "Sampleposition output" to improve the audio-/MIDI synchronization.
When I try to start the Setmanager
via the ControlPanel Icon in the taskbar, I receive the error
massage 'Failed to open soundset file'.
Answer 60:
This error massage occurs on some systems. But you can neglect this massage, the function of the Setmanager will not be reduced.
After starting my computer, the
EWS64 cause a lot of background noise and not all settings in the
Control Panel will be restored.
Answer 61:
If you have installed a 'MIRO PC TVpro' in your system, please get in contact with the MIRO support. Here they can solve the problem.
I can't install the second midi
interface. The midi 2 driver will be marked with an exclamation
mark in the device manager.
Answer 62:
Please check, if the CODEC is
installed. If not, then this is the reason for the problem.
First you must
activate the CODEC, then you have to install MIDI 2. After this
you can disable the CODEC again.
To do this, best
is to use the SETUP function in the ControlPanel or EWSMIXER.EXE
in your EWS64 directory under real DOS.
How can I use soundsets, that I
have created with the Ed!son-Beta version (e.g. version 1.63), in
my MIDI arrangements ?
Answer 63:
You can do this by using the
Ed!son instrument editor as Setmanager. If you load a soundset
into Ed!son so it will be automatically
loaded in the memory
from your EWS. So you can use the MIDI PLAY device for playing
the soundset.
Can I use the AudioSystem EWS64 in
combination with a EWS88MT in my system ?
Answer 64:
Yes, even it is possible to synchronize both systems by connecting the digital in/outputs.
TerraTec Electronic GmbH
Herrenpfad 38
D-41334 Nettetal
tel: +49-2157-81790
fax: +49-2157-817922
bbs 28.8: +49-2157-817924
bbs isdn: +49-2157-817942
hotline: +49-2157-817914
ftp: ftp://ftp.terratec.de
www: http://www.terratec.net