
Obtaining Technical Support
---------------------------

Boca Research offers several levels of technical support:

1. For specific questions on your Boca product, our technical support
department can be reached at 561-241-8088 between the hours of 8 A.M.
and 6:30 P.M. Eastern Time, Monday through Friday. To expedite your call,
please be at your computer, have the case open and your Boca product
code available for the Technician.

2. For priority support with a Senior Technician, our Priority Support
Service can be reached by dialing 1-900-555-4900 between the hours of 8 A.M.
and 8 P.M. Eastern Time, Monday through Friday. The charge for this
call is $2 per minute and will appear on your next telephone bill.
Customers without access to 900 service may call our Priority Callback
Service at 561-997-7202, Ext. 501. This service is available Monday
through Friday, 8:00 A.M. to 6:30 P.M. Eastern time for a charge of $25
per incident.

3. If you have access to the Internet, technical support can be reached
via the world wide web - http://www.bocaresearch.com or via email -
support@bocaresearch.com

4. Our Bulletin Board Service (BBS) is also available 24 hours a day at
561-241-1601. The latest drivers and software are available here, as
well as technical hints and product information. The settings are 8-N-1,
and the BBS supports speeds up to 33.6Kbps. 

5. If you subscribe to CompuServe, you can "GO BOCA" to access the
latest drivers and software for our products.

6. Our QuickFax Service contains product information, technical
specifications, and helpful installation hints. From the phone attached
to your fax machine, dial 561-995-9456, 24 hours a day and follow the
voice prompts.

